Will I be asked for ID?
Please be prepared to prove your age at any time with valid identification.
Will you Scan my ID on admission?
You are not obliged to permit us to scan your identification through
What forms of ID can I use?
We will only accept a UK photo card driving licence, passport, or PASS identification card bearing the PASS hologram. In conjunction with local authority guidance, we operate an ID seizure policy whereby any false ID will be confiscated and handed over to the police. For more information on The National Proof of Age Standards Scheme (PASS) please visit their website at www.pass-scheme.org.uk.
What is your Dress Code?
We know this is a difficult rule to set, which is why we try and keep it as simple as we can.
We ask that our customers arrive smartly dressed and keep it stylish, fashionable and fresh but we do make a decision on an individual basis. We work hard to make sure Oceana looks ready for you to party so we ask that you do the same.
We advise against wearing sports or gym style trainers,
We can’t make promises over the phone or by email – it’s just too tricky, so come down on the night and if you look the part then you shouldn't have a problem.
Remember: Dress to impress and ready to party!
Will I be refused entry?
The club's management reserves the right to refuse admission. If you’re old enough, look the part and act the right way then you’ll be welcomed to the club. The Deltic Group encourages
Will I get a refund on prepaid tickets/packs if I have been refused entry?
All tickets & packages are non-refundable. In specific
Will I be searched?
We will sometimes operate a random search policy of customers, in the interest of customer safety. This search policy may be implemented depending on the type of event taking place, risk assessment or on
I’ve sent the club a message via the Contact Us form, when can I expect a reply?
I’ve left an item in the club, what do I do next?
If an item is found in the club or left in the cloakroom and not collected we’ll endeavour to store the item until it is claimed, within a reasonable timeframe. If you’ve lost an item please send us a message via the “Contact Us” link with as much detail about the item as possible, where it was left (if you’re aware) and when. The more detail you give us the easier it is for us to attempt to locate your item.
Do I need cookies enabled to use your websites?
How do I enable cookies?
It depends on which browser you use. Here are some links to help out with the most common web browsers:
Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies