Jobs - Oceana Southampton
Date posted: 11/06/2019
Closing date: 31/12/2020
Do you have an eye for detail and a passion for great customer service? If you do, being a VIP Host at Oceana could be your calling.
We are looking for an individual to provide the highest level of service to all our VIP guests and thrive to up-sell and maintain a high standard throughout every trading night.
You need to be highly presentable and have fantastic communication skills whilst serving our VIP customers their tailor-made packages in our luxurious booths and private suites. You’ll also need to be able to sell our premium products effectively in a busy and dynamic atmosphere.
- Ensuring all pre-brought bottles for the bottle to table service are provided with excellent customer service.
- You are expected to upsell extra bottles so confidence and excellent customer service skills are a must.
- Ensuring that the booth is maintained to a high standard of cleanliness from beginning all the way to the end of the night.
- Able to communicate effectively with a customer friendly attitude; out-going personality, motivated and a team player.
- Being responsible for ensuring the no glass policy is upheld throughout the club all night.
- Being aware of possibly intoxicated customers and alerting door supervisors to any situations.
- Must be punctual, reliable, and able to work in a team environment.